Thank you for visiting the Commonwealth of Pennsylvania’s website. We are committed to maintaining your privacy.
This policy addresses the collection, security and access to information that may be obtained through the use of our site.
This policy covers the following topics:
As part of standard Internet practice we collect the following information when you visit our sites:
This information is collected for statistical analysis using standard third-party software programs to create summary statistics.
The statistics are used for the purpose of determining what information is of most and least interest to all visitors and identifying
system performance or problem areas. This information is not collected for commercial marketing purposes. The commonwealth
does not sell information collected online. Any personally identifiable information that you voluntarily provide will be collected.
Personally identifiable information may include an email address or any other information you submit via a website when completing
an application, form, or survey online. The information collected, whether or not personally identifiable, is not limited to text characters
and may include audio, video and other graphic formats you send us. Information is retained in accordance with existing laws and other
As a general rule, the commonwealth does not disclose any personally identifiable information collected online except where you have
given us permission, or where the information is public information under the Pennsylvania Right to Know Act 65 P.S. 66.1 et seq., or
other applicable laws. Visitors should be aware that information collected by the commonwealth on its websites may be subject to
examination and inspection, if such information is a public record and not otherwise protected from disclosure.
Any personally identifiable information you enter in a user profile will be open and accessible to you for review and modification.
You may decline participation in any activity that asks for information (i.e., surveys or emails). Your choice to not participate will have
no effect on your ability to view information on the commonwealth’s websites.
We may customize your browsing experience by using “cookies” to store a randomly generated identifying tag on your computer.
(Cookies are simple text files stored by your web browser and they provide a method of distinguishing among visitors to the websites.)
You can refuse the cookie or delete the cookie file from your computer at any time by using any one of a number of widely available methods.
Commonwealth policy does not allow for the use of persistent cookies. Cookies created on your computer by using our websites do not
contain personally identifiable information and do not compromise your privacy or security.
As part of our continuing commitment to the security of electronic content as well as the electronic transmission of information, the
commonwealth has taken steps to safeguard the submission of information by implementing detailed technology and security policies,
which can be viewed at the Office of Administration, Office for Information Technology website.
Security measures have been integrated into the design, implementation and day-to-day operations of the entire operating environment.
In certain instances, you may receive or create a password to access or submit personal information. You should not divulge your password
to anyone. The commonwealth will never ask you for your password in an unsolicited phone call or e-mail. When you are finished with sites
that are password protected, you should exit the page.
The commonwealth provides links to government agencies and other organizations. A link does not constitute an endorsement of content,
viewpoint, policies, products or services of that web site.
Once you link to another web site not maintained by the commonwealth, you are subject to the terms and conditions of that website, including
Information provided on the commonwealth’s websites is intended to allow the public immediate access to public information. While all attempts
are made to provide accurate, current and reliable information we recognize the possibility of human and/or mechanical error. Therefore, the
Commonwealth of Pennsylvania, its employees, officers and agencies expressly deny any warranty of the accuracy, reliability or timeliness of any
information published by this system and shall not be held liable for any losses caused by reliance upon the accuracy, reliability or timeliness
of such information. Any person who relies upon such information obtained from this system does so at his or her own risk.
We reserve the right to remove comments/materials from DHS social media tools when those comments/materials, in the department’s sole discretion, are:
Additionally, the department reserves the right to terminate a person’s ability to post comments/materials or otherwise participate in the
department’s social media tools when the person has repeatedly posted any of the above listed inappropriate comments/materials.
The comments posted by parties other than DHS do not represent the opinions or views of the Pennsylvania Department of Human Services. Nothing
contained herein should be deemed to represent the official views of the Commonwealth or the Department of Human Services.